Riverside Family Physicians Logo

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Patient Portal  |  MyDoc Login  |  Patient Forms            

Patient Education

Riverside Family Physicians offers ways to improve and maintain your health. Learn to manage your health with the resources provided below. Our clinic offers community classes on relevant health topics that can further support your health and wellness.

Patient Education

Riverside Family Physicians offers ways to improve and maintain your health. Learn to manage your health with the resources provided below. Our clinic offers community classes on relevant health topics that can further support your health and wellness.

Diabetes

We have canceled all of our community classes and events until further notice. This decision was not made lightly and was done to ensure we are providing a safe, healthy environment for our patients, staff and community. We will continue to follow CDC guidance to determine when classes and events can resume.

Nutrition

We have canceled all of our community classes and events until further notice. This decision was not made lightly and was done to ensure we are providing a safe, healthy environment for our patients, staff and community. We will continue to follow CDC guidance to determine when classes and events can resume.

Other Health Topics

We have canceled all of our community classes and events until further notice. This decision was not made lightly and was done to ensure we are providing a safe, healthy environment for our patients, staff and community. We will continue to follow CDC guidance to determine when classes and events can resume.

Self-Care Management Resources

Learn basic information on common health topics and find ways Riverside Family Physicians can help support your health and wellness.

Care Programs

When you choose Riverside Family Physicians, you’ll find a variety of care management programs available to help support your health and wellbeing. Learn which programs are offered to our patients – from palliative care, complex management and many more.

COVID-19 Resources

We’re committed to keeping you updated on the latest news regarding COVID-19. Get the answers and information you need to help keep you and your family safe.

Frequently Asked Questions

How can I schedule an appointment?

We offer Open Access Scheduling, also known as Same Day Scheduling. You can call the day you want to be seen and ask for a same day appointment. With this, we reduce the risk of patients not showing up if they were scheduled ahead of time and allow patients to be seen more urgently. You can call in at 8:30AM to schedule your same day appointment.

I’m a new patient. What do I need to complete for my first appointment?

If you are a first-time patient, we schedule only on a Same-Day basis. You can call the same day you would like to be seen to schedule an appointment. When you are scheduled, you MUST bring a picture ID (i.e. Driver’s License), your insurance card, vaccination card (for adolescents) and any medication you are currently taking. We ask that you complete new patient paperwork prior to your appointment which can be accessed here.

How do I set up patient portal access?

You need to be in office with a valid picture ID to establish a patient portal account. When you register for the Updox patient portal, you’ll get 24/7 access to your medical chart. Updox is seamlessly integrated with our electronic medical record system and grants you access to your chart from the comfort of your home or office. Updox is HIPAA compliant and a safe and secure way to communicate with your provider.

Updox Features: 

  • Message your provider or any other office staff member
  • View your prescriptions
  • Request appointments
  • View your lab results
What if I miss an appointment?

We require a minimum of 24 hours’ notice for appointment cancellation. If you have 3 consecutive no show appointments, you will be removed as an active patient with Riverside Family Physicians.

How do I set up a telehealth appointment?

Please call us at (951) 781-6335 to schedule a telephone or video appointment with one of our providers.

Do you have after hours care?

We have a physician on call 24/7 that can be reached at (951) 781-6335. Our practice also offers extended hours on certain days of the week.

What if I need a form completed by my provider?

You can mail in the forms, drop off, or send them through your Updox patient portal account. Depending on the form, it can take up to 5 business days to be completed. Some paperwork may require an appointment with the provider to be completed.

How can I send a message to my provider?

You can reach out to your provider/care team by sending a message through the Updox patient portal. You can also call (951) 781-6335 and select your provider to connect or leave a message.

More questions? We’re here to help.

Please call us at (951) 781-6335 to talk with a representative.